We originally focused on bottom up communication, feedback
loops and peer-to-peer communication however as the session evolved, we did not
want to limit ourselves with such limitations so some ideas were also generated
for other types of communication.
We collected ideas and discussed each thoroughly, we
reviewed the ideas and refined as we discussed. We called relevant parties to
get their input on the phone when we felt it was necessary.
We challenged each idea with several questions such as:
- Is it relevant?
- Is it really necessary?
- Is it cost effective?
- Is it achievable?
- Etc.
At one point,
session changed course and we started discussing what kind of spare resources
we have and how we could make the best use of them. There were several other communication
related ideas developed around making
best use of spare resources.
Once some ideas were
developed, we thought about making prototypes. We wanted to involve some
experts for the prototyping processes. For technology related communication
ideas, we involved additional ITS colleagues, for office space related ideas, we
involved CS and an architect.
Contributors:
For each
prototype, we focused on the idea to find the fastest and most cost effective
solution. We referred to the users’ experiences and existing best practices. We reviewed the
prototype with the actual users to find out if it would help. Based on the
feedback, we refined the prototype as best as we can. For some cases, we ended
up doing several reviewing and refining until all felt comfortable.
Ahu Karacebe
Arda Ozkose
Ayse Ipek
Erkut Varol
Eylem Yilmaz
Ferda Acikalin
Hakan Demirgonul
Murat Satir (Prototyping
phase)
Okay Ozkose
Ozlem Ezer
Tufan Kilic
(Prototyping phase)
Vedat Yozkat
IDEAS
Idea 1 - Outlook optimization:
After discussing
with representatives from various BUs, We agreed that Outlook is still our
primary means of communication. Outlook is the most used application among all
applications and even a small optimization in Outlook would make a good impact
on communication and productivity.
Shared contact list idea
prototype
Email templates idea prototype
Auto-complete idea prototype
Click to call idea prototype
(Thanks to ITS colleague Murat Satir for this
prototype)
As we were
exchanging ideas around making a good use of existing resources. We thought of
converting a vacant space into a communication and collaboration room for
everybody at a minimal cost with the use of other available resources such as
tables in the storage room, spare desktop computers and telephone sets. This
urban station, named as "Terminal" by the participants, will contain:
- Phone booths for private conversations (in an open office concept, people do not feel comfortable for making private phone calls, even some business related calls might require privacy)
- A large whiteboard to use as a freedom wall (to write ideas, quotes, announcements, classifieds, perks, etc.)
- A suggestion box
- A projection screen and wireless headphones for watching TED videos or alike.
- A stand-up desk and several workstations for group works
- A printer / copier
Idea 3 – Internal experts:
We think that our
most important asset is our human resources. We have so many experts within our
group in so many different areas. This idea is to make use of our internal
experts to conduct knowledge sharing sessions and Q&A sessions based on
their expertise such as marketing, production, denim, garment, etc or even on
non-work related areas such photography, well-being, social media, etc. We have already conducted some sessions with local experts in the past. The idea is to have more of these type of sessions with more organized and institutionalized manner. We think it is also a good idea to consider having some of these as global broadcasts, instead of restricting to people in the local office.
